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Privacy Policy
Derivio (the “Company,” “Derivio,” “we,” “us,” or “our”) respects and protects the privacy of its users.
This privacy policy (this “Privacy Policy”) explains how we collect, use, and share information gathered through the services we provide, our websites (derivio.xyz (the “Platform”), web applications, mobile applications, all associated sites and interfaces linked thereto by Derivio or its affiliates, any other site that links to this Privacy Policy, downloadable software applications, and use of any Derivio application programming interfaces (“APIs”) or third party application permissibly relying on such APIs (collectively, including related services, the “Services”). It also describes your rights and choices with respect to your information, and how you can contact us if you have any questions or concerns. Please read this Privacy Policy carefully.
If you do not agree with the terms of this Privacy Policy, do not access or use the Platform, Services or any aspects of our business.
1. Personal Information We Collect
We may collect Personal Information about you directly from you and automatically through your use of the Services, as well as from third parties. In this Privacy Policy, “Personal Information” means any information relating to an identified or identifiable individual.
A. Personal Information You Provide
When you use the Services or contact us, as applicable, you may provide us with:
• contact information, such as your name, address, email address, passwords, and security data;
• financial information, such as your Ethereum or other blockchain address, cryptocurrency wallet information, transaction history, trading data and associated network fees paid;
• transaction information, such as the type of transaction, transaction amount, and timestamp;
• online identifiers, such as geo location/tracking details, browser fingerprint, operating system, browser name and version, and/or personal IP addresses;
• correspondences such as your feedback, questionnaire and other survey responses, and information you provide to our support teams, including via our help chat;
• usage data, such as user preferences and other data collected via Cookies (defined below) and similar technologies;
• contributor information, such as the code, documentation or other information you contribute, the time and date of your contributions, your username and profile information, public repository content, and any related comments and discussions; or
• applicant information in connection with applying for a career with Derivio, such as your contact information, information in your resume or CV, information from any website you choose to link to (e.g., LinkedIn or Twitter), and any other information you choose to provide.
Where required by applicable law, we indicate whether and why you must provide us with your Personal Information, as well as the consequences of failing to do so.
B. Personal Information We Collect Automatically
When you use our Services, we may automatically collect information about your use of the Services, including via cookies, beacons, invisible tags, and similar technologies (collectively “Cookies”) in your browser and on emails sent to you. This information may include Personal Information, such as your IP address, web browser, device type, and the web pages that you visit just before or just after you use the Services, as well as information about your interactions with the Services, such as the date and time of your visit, and where you have clicked. You can find more information about how we use Cookies in the section How We Use Cookies below.
C. Personal Information We Collect from Third Parties
Information Required by Law or from Others. We may obtain information about you from other sources as required or permitted by applicable law, including public databases. We may combine the information collected from these sources with the information we obtain from this site in order to comply with our legal obligations and limit the use of our Services in connection with fraudulent or other illicit activities. We, and third parties that we authorize, may use cookies, web beacons, and similar technologies to record your preferences, track the use of our sites and mobile app and collect information about the use of the Services, as well as about our interactions with you. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, and information about your interactions with the communications we send to you. We may combine this automatically collected log information with other information we collect about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of our Services may not function properly.
Social media information. If you post on Derivio’s social media pages or post about Derivio on other publicly available services, we may receive social media information about you, such as your profile information and the time, date and content of your posts.
2. How We Use Personal Information
A. How We Use Personal information
We use Personal Information we collect through the Services as necessary for the following purposes:
• Providing the Services. We use Personal Information to operate, maintain, and provide features of the Services, including as we describe in the terms of use. This includes information to:
o create and update user accounts;
o process transactions;
o send information, including confirmations, support and administrative messages; and
o create de-identified or aggregated data.
• Communicating with you. We use Personal Information to contact you for administrative and informational purposes, such as to respond to your inquiries, or to inform you about changes to our terms, conditions, and policies, or invitations to join the Services.
• Marketing. We may use Personal Information to send marketing communications, including promotional and advertising materials that may be useful, relevant, valuable or otherwise of interest relating to products and services offered by us and by third parties we work with, such as app developers. We also may use Personal Information to contact you to answer feedback and surveys, and to improve our marketing and promotional efforts. Generally, you have the ability to opt-out of receiving any promotional communications as described below under Your Rights and Choices. Where required under applicable law, we will only send you promotional emails with your opt-in consent.
• Understanding and improving the Services. We use Personal Information to understand and analyze the usage trends and preferences of our users in order to improve the Services, and to develop new products, services, features, and functionalities.
• Compliance with regulation. We use Personal Information to comply with financial regulation, including verifying your identity by comparing the personal information you provide against third-party databases and public records. We may use the information we collect to investigate or address claims or disputes relating to the use of our Services, or as otherwise allowed by applicable law, or as requested by regulators, government entities, and official inquiries.
• Safety and Security. We may use your information to help maintain the safety, security, and integrity of you and our Services, including to protect, investigate and deter against fraudulent, unauthorized, or illegal activity; monitor and verify identity or service access, and combat malware and security risks; perform internal operations necessary to provide our Services, including to troubleshoot software bugs and operational problems; and enforce our agreements with third parties, as well as address violations of our Terms of Use or agreements for other Services.
• Other business purposes. We use Personal Information for compliance, risk management, and other business purposes, such as audits, security, compliance with applicable laws and regulations, fraud monitoring, and prevention.
B. Our Use of European Personal Information
If you are located in the European Economic Area, we only process your Personal Information when we have a valid legal basis to do so, including when:
• You have consented to the use of your Personal Information, for example, to send you marketing communications.
• We need to use your Personal Information to provide you with the Services, for example, to give you access to the Services, to respond to your inquiries, or to register you for an event.
• We need to use your Personal Information to comply with a legal obligation, for example, to comply with a court order.
• We or a third party have a legitimate interest in using your Personal Information. In particular, we have a legitimate interest in using your Personal to understand and improve our Services, and to monitor and prevent fraud. We only rely on our or a third party’s legitimate interests to process your Personal Information when these interests are not overridden by your rights and interests.
C. How We Use Cookies
We and third-party service providers may use the following cookies to collect Personal Information:
• Functional cookies. Some Cookies are strictly necessary to make our Services available to you. For example, to provide login and mailing list signup functionality. We cannot provide you with the Services without this type of cookie.
• Analytical cookies. We also use Cookies for website analytics purposes in order to operate, maintain, and improve our Services. We may use our own analytics Cookies or use third-party analytics providers to collect and process certain analytics data on our behalf. These providers may also collect information about your use of other websites, apps, and online resources.
• Third-party content. The Services contain links to websites operated by third parties and contain social media features and other content provided by third parties, such as YouTube videos. These third parties may collect information about you if you visit their websites, or if you visit a website that contains social media features or other content provided by them. This Privacy Policy does not address, and we do not control, what Personal Information these third parties collect. We encourage you to review these third parties’ privacy policies and related privacy settings before using these features.
You can find more information about your rights and choices, and how to opt-out of the use of certain Cookies in the section Your Rights and Choices below.
3. How We Share Your Personal Information
Except as described in this Privacy Policy, we will not disclose your Personal Information collected on the Services to third parties without your consent. We may disclose information to third parties if you consent to us doing so or in the following circumstances:
• Your social handle and profile information may be publicly available through the use of the Services.
• To our third-party service providers who provide services such as website hosting data analysis, information technology and related infrastructure provision, customer service, email delivery, auditing, and other services.
• To a potential or actual acquirer, successor, or assignee as part of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in bankruptcy or similar proceedings).
• If required to do so by law or in the good faith belief that such action is appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our Terms of Use; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
We may use and disclose aggregated or otherwise de-identified information for any purpose, unless we are prohibited from doing so under applicable law.
4. Third Party Services
This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, or any third party operating any site or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates. We encourage you to learn about third-parties’ privacy and security policies before providing them with information.
5. Security
We maintain administrative, technical and physical safeguards designed to protect the personal information we maintain against unauthorized access or disclosure. No system can be completely secure. Therefore, although we take steps to secure your information, we cannot guarantee that your information, searches, or other communication will always remain secure. You are responsible for all activity on the Derivio protocol relating to any of your Solana network addresses and/or cryptocurrency wallets.
6. Your Rights and Choices
You have several rights and choices with regard to our use of your Personal Information. You may, of course, decline to share certain Personal Information with us, in which case we may not be able to provide you with some of the features and functionality of the Services. If you wish to access, amend, or delete any other Personal Information we hold about you, you may contact us using the contact details at the end of this Privacy Policy. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so, as permitted under applicable data protection law. From time to time, we may send marketing email messages to our users. If you no longer want to receive such emails from us on a going forward basis, you may opt-out via the “unsubscribe” link provided in each such email or by contacting us using the contact details at the end of this Privacy Policy.
A. Your European Privacy Rights
If you are located in the European Economic Area (“EEA”), you have additional rights as described below.
You may request access to and receive information about the Personal Information we maintain about you, update and correct inaccuracies in your Personal Information, restrict or object to the processing of your Personal Information, have the information anonymized or deleted, as appropriate, or exercise your right to data portability to easily transfer your Personal Information to another company. In addition, you may also have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work, or where an incident took place.
You may withdraw any consent you previously provided to us regarding the processing of your Personal Information, at any time, and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the processing before you withdraw your consent.
You may exercise these rights by contacting us using the contact details at the end of this Privacy Policy. Please note that there are exceptions and limitations to each of these rights, and that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain information for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
We will comply with applicable EEA data protection law when transferring your Personal Information outside of the EEA. We may transfer your Personal Information to countries which have been found to provide adequate protection by the EU Commission (e.g., Canada), use contractual protections for the transfer of Personal Information, or transfer to recipients who have certified to the Privacy Shield or adopted Binding Corporate Rules. For more information about how we transfer Personal Information outside of the EEA, or to obtain a copy of the contractual safeguards we use for such transfers, you may contact us as specified below.
B. Your Cookie Choices; Opt-Out Guide
Like many companies online, we use services provided by Google and other companies that use tracking technology. These services rely on tracking technologies—such as Cookies—to collect directly from your device information about your browsing activities, your interactions with websites, and the device you are using to connect to the Internet. There are a number of ways to opt-out of having your online activity and device data collected through these services, which we have summarized below:
• Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
• Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit the use of the advertising ID associated with your mobile device for interest-based advertising purposes.
• Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery or uBlock Origin, and configuring them to block third-party cookies/trackers.
• Platform opt-outs. The following advertising partner offers opt-out features that let you opt-out of the use of your information for interest-based advertising — Google: https://adssettings.google.com.
• Advertising industry opt-out tools. You can also use the opt-out options set forth below to limit the use of your information for interest-based advertising by participating companies. Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt-out on every browser and device that you use.
• Digital Advertising Alliance: http://optout.aboutads.info
• Network Advertising Initiative: http://optout.networkadvertising.org/
7. Use of Services by Minors
To the extent prohibited by applicable law, we do not allow the use of our Services and sites by anyone younger than 18 years old. If you learn that anyone younger than 18 has unlawfully provided us with personal data, please contact us at [email protected] and we will take steps to delete such information, close any such accounts, and, to the extent possible, prevent the user from continuing to use our Services.
8. Retention
We take measures to delete your Personal Information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required or permitted by law to keep this information for a longer period. When determining the specific retention period, we take into account various criteria, such as the type of Services provided to you, the nature and length of our relationship with you, and mandatory retention periods provided by law and the relevant statute of limitations.
9. Updates to this Privacy Policy
We may make changes to this Privacy Policy. The “Last updated” date at the top of this page indicates when this Privacy Policy became effective. If we make material changes, we may notify you through the Services or by sending you an email or other communication. We encourage you to read this Privacy Policy periodically to stay up-to-date about our privacy practices. Your use of the Services following any changes means that you accept the revised Privacy Policy.
10. Contact Us
Unless otherwise indicated in this Privacy Policy, Derivio is the entity responsible or “data controller” for the processing of Personal Information described in this Privacy Policy. If you have any questions about this Privacy Policy or our privacy practices in general, please contact us via email at [email protected].
Last modified 1mo ago